Returns & Exchanges
At Toad&Co, we want you to love your sustainable gear as much as we do, which is why we offer a 90-day return window for items in their original condition. Whether it's a fit issue or a change of heart, we make the process simple so you can get back to your adventures.
Start Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.
Choose Your Method
Select whether you would like to receive a refund to your original payment method, store credit, or perform a direct exchange for a different size or color.
Print and Pack
Download and print your prepaid shipping label, then securely package your items in the original mailer or a box of your choice.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 7-10 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing