Frequently Asked Questions
Everything you need to know about your Toad&Co experience.
What is the Toad&Co return policy?
We offer free returns and exchanges on all unwashed and unworn items within 90 days of purchase. Simply use our online portal to generate a prepaid shipping label.
How do I care for my sustainable fabrics?
To prolong the life of your organic cotton and hemp garments, we recommend machine washing on a cold, gentle cycle and hanging to dry. This saves energy and protects the fibers.
When will my order ship?
Orders typically ship within 1-2 business days. Once your package leaves our warehouse, you will receive a tracking number via email to monitor its progress.
Does Toad&Co offer a lifetime guarantee?
Yes, we stand by our 'Love It or Lose It' guarantee. If your gear doesn't perform to your satisfaction or has a manufacturing defect, we will make it right.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times vary based on the destination.
How can I find the right size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more relaxed fit or checking the 'Fit' notes in the description.